Customer Testimonials
I have purchased multiple vehicles from McElveen and have always been pleased with the experience and my purchases. They have wonderful customer service and were patient with me while I took my time to find the right vehicle. They found me the perfect vehicle and I was pleased with the price and warranty options.
My go to dealership. I have purchased multiple vehicles from McElveen and have always been pleased with the experience and purchases.
Just received help from Terry on pairing my phone to my car. We have always received exceptional service from Kala and now Terry. Very happy with your Dealership.
Dennis & Terri are great to work with. Terri spent xtra time going thru all the options functions.
We worked with Ty and he couldn’t have been nicer and more helpful. We live a good 45+ minutes away from the dealership- he met us at my husbands office to do the paperwork on Friday, the car wasn’t quite ready and he delivered it to our house when it was!
I had a problem with my car purchased less than 45 days ago. I called to make and appointment. My information was sent to the advisors, and Mr. Joe returned my call in less than 5 minutes he reviewed my information about the car and purchase and called a second time in less than 10 minutes. He gave me an appointment between 1pm and 1:30pm. I am thankful to the appointment setter and Mr. Joe. He took care of my engine light and stated if there were any other problems do not hesitate to bring car for service.
Good... The salesman did an excellent job and keeping me informed as to the progress and status toward the manufacturing and arrival of my vehicle.
I received excellent service! Austin was very helpfully and attentive! It made the entire buying experience very pleasant! I highly recommend the McElveen staff!
Easily made an appointment for service and vehicle was ready very quickly.
I was overcharged. They fixed it fast. Very happy with service and professionalism. Highly recommend they stand behind there pricing. Also happy with purchase. I
My Sale person Carol was very kind, patient and concern about my satisfaction in by car. I find her as a very excellent person to deal with, and rate her number one sale person.
It was my first visit for my Oil Change on my new car. They told me it would be an hour to an hour and a half. They did it all in an hour, and even washed and vacuumed my car. Great Job.
Great Job by all the people there. Every time I have my vehicle services, its done, on time, and right the first time. Great Job.
very appreciative of randy for helping get out of a bad situation with another vehicle
I am very happy with the Service Department. Honest, dependable, and friendly service. I will be returning with all of my vehicles as I found out they can do all makes/models
My husband and I purchased both of our GMC's from McElveen. I have a 2016 Terrain and I had two issues with the throttle body failing and the engine losing power. Both repairs were covered under warranty. The 2nd time the engine lost power I was on the corner of College Park Road and Hwy 78. I immediately drove it to McElveen. J.J Napier was able to help me right away with no appointment. He was calm throughout the process and explained what was happening with the vehicle and how they could fix it. I'm grateful they are not ...
The service here is phenomenal! Michael LaMar and his crew are always deliver top notch service and I can't thank them enough! Every time that I have my car serviced at this location - I leave a happy customer ! Thank you !
I took my car in for an oil change and tire rotation. Service was fast and friendly, and I was not taken advantage of because I am a woman! Not once did they try to sell me something that was not needed or pressure me to have other services they was not necessary! It was a wonderful experience and I certainly will be back!
Every time I go into McElveen I get nothing but great service! The are so friendly and they care so much! It is nice to go to a place where you know you will be taken care of. Thank you so much!
Fast and amazing service department. They are honest, and upfront. There were no surprises. Thank you for being there for our vehicles. I will return for every service need for my vehicles.
Have had service and purchased cars from this dealership for years. Always great service and friendly.
Michelle is by far one of the best in the industry and I am almost 50 and have purchased more than seven cars in my life! She is honest and Diligent and is adamant about taking care of her customers! At least five stars
I was directed by a friend to call McElveen Buick and GMC to get a good rate on a used car. I was also told to talk with Miss Taylor Nobles and that she would be able to help in surching for what I needed in a vehicle. Miss Nobles was very patient with me and helpful in finding what I was looking for. She is very pleasant to talk with on the phone for I live in Florida and just had bad experiences with my local dealerships. So once again thank you Miss Taylor for your help
David Resek has is knowledgeable and helpful in the process. He knows that I want to know about the vehicle not the vanity mirror. He is approachable and easy to talk to. Very happy with his professionalism and kind ways to speak to his costumers.
We had the pleasure of dealing with Shane Whittenbarger. Shane was very friendly and helpful. There was a problem with our online booking and Shane was very helpful in resolving it. Thank you Shane for making it a great experience.
Service was efficient but thorough. JJ was knowledgeable and friendly. Overall wonderful experience, i felt a little like family when I left. That's hard to do with a person you've known for 10 minutes
JJ was very nice, knowledgeable, and helpful. My first service visit and I will definitely be returning! I will recommend to my friends and family.
Always outstanding customer service. J.J is always helpful and courteous. I wouldn’t take my truck anywhere else.i always recommend McElveen to my friends
Everyone friendly and courteous. No long waiting. Service techs were very helpful. Has and will continue to send family and friends to McElveen. Wonderful experience
In summary: McElveen bent over backward to make sure we were comfortable with our purchase. The staff was friendly, accommodating, transparent, and truly customer-oriented. Our salesman, Randy, made it easy for us to make decisions and did a great job selling the car without being pushy. Full story: Saving up for a new (to us) car, my wife and I stopped in to test drive a couple models, decide whether to buy a hatchback or a small crossover, and get a feel for how comfortable we would be buying from McElveen when the time came. After an unimpressive ride in ...
I purchased my Acadia from McElveen and have followed up with all my services here. The customer service is always accommodating and friendly.. The service department is thorough and always has my vehicle finished In a timely manner even when unforeseen circumstances arise. I will highly recommend them to anyone looking for a vehicle or who needs services!
I have a long to commute to my job, and I depend on my one and only vehicle. I was driving my car and realized my tire was going Flat. I stopped and found a nail . I had an urgent situation. I contacted JJ at McElveen, and he said no problem. They took me in without an appointment. He advised the Nail in the sidewall, Safety issue. I had to purchase a new tire. I went to see David in parts. He found me a tire and had it shipped in overnight. Thanks to The Team! I’m driving again.
My service tech Jj is great. He is always very helpful and friendly. He has built a good relationship by not just being a good tech. He gets to know you a as well. Good asset to the team here at mcelveen
JJ is always quick to help. Never lets me down , I’ve been to dealerships across the country and JJ and McElveen is the best I've experienced!!! Your the man buddy!
Awesome experience in the Service Department! Fast and efficient. I really appreciate them getting me in and out, and understanding my time is very important to me.
Jennifer made me feel comfortable walking into the service department. She was both inviting and knowledgeable. She handled the service to my car quickly and efficiently.
We purchased our third vehicle from McElveen because of their quality products and professional staff, both sales and service. We live about 70 miles away and brought our newest vehicle in for servicing. As usual we were met with courteous assistance and received expedited service. We are well-pleased with their exceptional capabilities and recommend them highly.
Always a good experience at this place. Been coming here to get my car serviced a few times and I haven’t been let down yet. Thanks for such an outstanding customer service ��
Great service. Very professional and courteous. Ryan Metz was very helpful and kind. Would recommend to anyone needing maintenance on their vehicle. Wonderful job. Thank you
I own a GMC Terrain and I had excessive engine oil consumption. Baker Motor Company GMC diagnosed the problem and got payment to fix it from GMC. The experience was aweful, Chris Cosner at Baker is arrogant, disrespectful, has little to no regard for women and is a total disgrace to the GMC Brand. Baker got my vehicle kept it over a week without giving me any updates, I got the vehicle back and it was worse than when I originally took it to them. I was devastated, GMC advised me to try Mcelveen and that was the best choice. ...
I purchased a 2007 chevy 1500 from the dealer. The salesman that helped me was very helpful and took care of me the whole time I was there. 2 weeks after driving the truck the torque converter goes out. Not their fault stuff happens. They fixed it and sent me on my way. Not even a week after receiving the truck i take it to get an inspection done at firestone. Now I have over $1000 in labor alone to fix the truck because of an oil pan gasket and rear pinion seal and of course the warranty I purchased is useless. You can ...
I didn't end up getting service done but without turning me away the service department helped and gave me advice very kind and very courteous.
Greg Hill is not pushy and very soft spoken, worked with me the best he can and never gave up. Highly recommend dealing with him first!!
I needed a quick oil change for my employers vehicle, as it was overdue, and I remembered that Greg Hill had given me a card and told me to try out the service department at McElveen. I called him up and between Greg and the service department, had me in and out in no time! Great service all the way around. I'll never use another service center again!
Greg is the most patient and knowledgeable sales man I've ever met!!!! Note to everyone looking for a great exp see Greg Hill !!! Got me an nice cadi will all options fit my payment and 45 days until 1st payment he made possible !!
I bought a truck from greg..I went many times he was very patient helped me all the through the sale..he also still helps with Questions I have ...great guy
Greg has gone above and beyond to help our daughter get her financed for a new car. Greg has made her dream become a reality. Thank you Greg.
I wanted to write a review to say how excellent the service was from salesman Greg Hill. He was not pushy, very nice, and knowledgeable on the product. One of the best experiences I've ever had at a car dealership. Thanks for your assistance!
I went in to look at a new GMC Canyon and Greg Hill knew everything about the truck! Although I did not purchase (YET) when I am ready to buy you know I'll be buying from Greg Hill.
Came in contact with Mr. Greg Hill at the restaurant that I manage and he was a customer. Through polite conversation I had mentioned a type of vehicle I was looking for. The very next day Greg came back to the restaurant in a vehicle that was very similar to what I wanted. He did this on his own and to me that is customer service that goes ABOVE AND BEYOND!!
Went looking for a vehicle and got greeted by Mr. Greg Hill was very welcoming did pressure me into a vehicle got what I wanted from Mr Hill will recommend he to anyone.
I was talking with mr hill about buying a new truck and still am and his knowledge and willingness to put what I need is wonderful. He made me feel like I was not just a number or a sale but a person. Thank you
Got more info from Greg Hill than any GMC website or other dealership I've been to. Respectful of my time and needs. Working on my downpayment and for sure going back.!!! Thanks Greg
I visited your dealership and was greeted by Greg Hill. He was very polite and extremely helpful. He answered all of my questions and put my mind at ease about my future purchase. It was very nice to deal with someone who knows what they are doing and makes you feel comfortable.
Rocky took the time to determine my business needs and wants. I use my vehicle for work and personal use. I have been very pleased with the quality of the product, GMC Denali 2500 truck. I am now a true fan of the GMC line. The ride is far superior than any Ford product I have owned. I will return when there is a need and Rocky will be the person I go to for any future purchases. He is knowledgeable, personable and NOT a high pressure sales person. He goes the extra mile!
Greg Hill took a lot of time helping me find the exact truck we wanted. We are definitely coming back when we need another vehicle.
Was at the dealership on a holiday when they were closed, had a friend who gave me Greg Hill's phone number. Spoke briefly and the next day had me in the vehicle i was looking at. No problems, hassle free and excellence service. Thank you Greg Hill
Had a great experience here would reccomend anyone looking to buy a car go talk to Greg Hill. Very fair and knowledgeable individual. Great job and thank you again
I drove up on lot just to browse because I'm in the market for a new car. I was greeted by Greg Hill. He offered a beverage and spoke with me about what I was looking for , price range etc. He was not pushy at all. He gave me his card told me to come back once I've made my decision.
Greg Hill is awesome and I would recommend him to all my friends. Very nice guy to deal with. Thank you Mr Hill . Greg hill was very friendly and if I decided to purchase I will. Definitely go through him. He made me feel Great about my experience thank you so much again.
Great service from Erica Martinez and Steven Buttler,when I purchased my 2014 Nissan Titan. It was so easy to buy from them. Thank so much.
I have been shopping around for a new car and had lots of questions. Jennifer was very helpful and knowledgeable. Thank you for your time & service.
I have known Mark for years and he has always taken excellent care of my cars. If your going to go to Mcelveen make sure you ask for Mark!
Sparky Wrenn is an outstanding salesman. He is very knowledgeable about all the vehicles. We have bought several cars from Sparky. Not only is he there for the sale, but he is always available and helpful for anything we might need, whether is be service or just questions. I would highly recommend him if you are in the market for a car. Kay is also an outstanding customer service rep. She answered all my questions in a friendly, but professional manner.
I had to get some service for my cobalt. I recently moved to the area and they were the closest GM dealership. They kept me up to date on the the service being done and how much it would be. They were on time and friendly. They also found the rebate which paid for my fuel pump with saved me a lot of money and hassle (thanks Mark!).
Carol Dingle always provides great service and is very helpful. She's my go to person when I am in the market for a new car. I highly recommend Carol Dingle and the McElveen Team!
Had a great experience with Travis. He was very friendly and helpful. I would recommend Travis to anyone looking to buy a new truck. He made my truck buying experience easy.
Steven Butler was very nice. He went out of his way to find my husband a nice truck. I will recommend Mr. Butler to everyone i know who needs a vehicle.
Greg Hill was friendly and very knowledgeable. Very happy with my experience and I will continue to purchase from your dealership. Thanks Greg for making truck buying easy.
Had an awesome experience with Ms Carol Dingle. She took her time and exhibited patience in obtaining a deal that would fit my budget for my new GMC Acadia. I would definitely recommend Ms. Dingle to anyone who is searching for a new car.
John Duffy was fantastic to work with. This is the first vehicle I have purchased since moving here and the transaction went very smooth. John quickly located the vehicle I wanted and had it transferred for delivery within a week. I was unable to get a ride to pick it up until Monday and he picked me up at my house in my new vehicle. Now that is customer service.
worked really well with us and was very informational and got me driving my new car 2015 chevy cruze which im very excited because stephen butler really did it for me
I have purchased 2 vehicles from McElveen and had a wonderful experience each time. My salesman John Duffy was knowledgeable, friendly and made me feel great about my new purchase. I would highly recommend Mr. Duffy and McElveen for your next vehicle purchase!
So my wife and I heard through a friend on base about the amazing experience they had with Mr. Evers so my wife and I decided to bring the family down to the dealership to get some information. I am not ready to buy yet, but after my upcoming deployment I plan on buying another vehicle cash money. Most dealerships will not even talk to you if you are not ready to buy TODAY! but Dustin was not like that. He provided me with information and showed us around to different vehicles based on our conversation not on what he ...
This is my 5th vehicle from these guys. Always takes care of me and treats me like family every time I come in there. Top Notch Guys
I had a great experience when shopping for my new car. The sales rep Dustin Evers was super knowledgeable and down to earth. Great experience!
Had a wonderful experience shopping for a car at McElveen Buick GMC and the salesman Stephen Butler was a pleasure and very helpful in finding a vehicle for my needs.
The service here is very high quality. Dustin was very helpful and will take great care of you in your search for the perfect car!
Dustin is honest hard working and know his cars, he will give you a great deal, he is very friendly and wants you to have the best experience.
Looking for a guy that will treat you like a real customer, not just an option for a commission. Dustin will see that you are treated with the respect that you expect when you want to purchase a car at McElveen. If it is a Buick or a GMC. He is the go to guy.
Dustin is the best salesman. He is working hard to get us a fantastic deal. I am looking forward to purchasing that special new Buick from McElveen in the very near future. Come on down and them a try!
Dustin at McElveen was super friendly and helpful. He showed us a few vehicles and took us for a test drive. We will be back to see him when we are ready to purchase. Highly recommend working with Dustin on your next visit to McElveen Buick GMC.
Overall good experience. Excellent staff that knew what they were talking about. I felt like he explained everything in detail so I understood my charges. Friendly and competent staff. Would recommend
What a pleasant experience! Natalie Hutt and John Duffy were more than professional and extremely helpful to me as I was trying to figure out how to get out of a lease and into a bigger vehicle. They were very patient with my many questions, and helped to accommodate me in any way they could. If you're in the market for a new or used vehicle, I would highly recommend you take a look at McElveen Buick GMC. I couldn't be more happy with my purchase or with the service I received!
I WENT TO LOOK FOR A SUV. AND THIS SALESMAN CAME UP TO ME AND ASKED IF HE COULD HELP ME, AND I SAID YOU SURE CAN. HIS NAME WAS JAVON MITCHELL. HE WAS VERY FRIENDLY, AND HE DIDN'T PUSH ANYTHING ON ME. I TOLD HIM WHAT I WAS LOOKING FOR, AND HE FOUND JUST WHAT I WANTED. AND YES IF I GO TO BUY ANOTHER SUV I WOULD DEFINETLY ASK FOR JAVON MITCHELL.
At Mcelveen I had one of my greatest experiences buying a car. I will be referring my friends and family. The customer service was awesome, and I love my new car!
I purchased a used car from McElveen for my daughter. They checked the car's carfax and also inspected the vehicle for me as she lives out of state and I was worried about mechanical issues during the drive home. They also helped me to pick an extended warranty to help cover any future items that may be pricey for her to fix. I got a good deal and more importantly I felt like they were looking out for my interests.
I bought my used car there. They were nice and gave me a good deal on the car I purchased. I even got a carfax!
I use McElveen Buick GMC for all my service needs. Their staff is friendly and courteous. I get my car when promised and it's been washed complimentary each time!
They are awesome and I will keep going back again and again!!!! Would highly recommend!!! Everyone is very friendly and seem knowledgeable. Great job guys!
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